About our
Facility Management
At A2Z, we provide comprehensive solutions designed to help facilities become safer, more efficient, and more organized. We provide services such as installation and maintenance, environmental monitoring and tracking, hard and soft services, and system updates. We have engineers and technicians working to provide Facility Management and support services to our clients and to our central production units across kingdom. Our professionals will work with you to develop tailored solutions that meet your individual needs. We are committed to providing exceptional customer service, timely solutions, and cost-effective solutions.
The services provided by A2Z typically include the following:
Hard Services
the services we can provide
General Maintenance
Building maintenance and repairs
Comprehensive inspection and evaluation of facility mechanics and safety
Electrical
Installation, maintenance, and repair of facility equipment
Energy-saving solutions
Environmental monitoring and tracking
Waste management, disposal, and recycling
Plumbing
Painting
Carpentry
Swimming Pool Maintenance
Landscape & Irrigation Maintenance
Plumbing
Fire Safety
Energy-saving solutions
Environmental monitoring and tracking
Waste management, disposal, and recycling
Plumbing
Painting
Security Personnel
Access Control
Security system installation and upkeep
Systems analysis, upgrades, and optimization
Emergency preparedness
Industrial HVAC
Maintenance & Operations of A/C System
HACCP Cleaning
Kitchen Equipment Maintenance
Boiler Maintenance
Elevator Maintenance
Regulatory compliance
Program and policy development and implementation
Vendor and contractor management
A breakdown of some of our Hard services
Plumbing
The scope of work for our plumbers typically includes the following:
• Installation of water supply and drainage pipes for residential, commercial, and industrial settings
• Repair and maintenance of existing pipes and fixtures
• Diagnosis and repair of water leaks using advanced techniques
• Installation of water heaters, toilets, sinks, showers, dishwashers, and other plumbing fixtures
• Replacement and/or repair of existing fixtures and/or pipes
• Ability to interpret blueprints and schematics • Ability to troubleshoot plumbing issues
• Writing estimates for plumbing repairs and installations
• Other maintenance tasks as necessary in commercial, residential, and industrial settings.
Electrical
The scope of work for our electricians typically includes the following:
• Installation of wiring and electrical systems in residential, commercial, and industrial settings
• Repair, troubleshooting, and maintenance of existing wiring and electrical systems • Installation of electrical outlets, switches, and other fixtures
• Ability to read blueprints and schematics
• Ability to interpret building codes and regulations
• Writing estimates for electrical services
• Ability to identify and interpret circuit diagrams
• Troubleshooting electrical systems using advanced techniques such as infrared thermography
• Surge protection and residual current device installation
• Compliance with all safety regulations and standards
• Test and inspection of all electrical work
• Repair and replacement of faulty electrical components and circuits.
Fire Safety
Our fire safety technicians are responsible for the following:
• Inspecting and maintaining fire suppression and detection systems, including sprinkler systems, fire alarms, fire extinguishers, emergency lighting, and emergency exit systems.
• Additionally, they may inspect, maintain, and repair smoke detector systems, emergency response systems, and other fire safety equipment.
• They must stay up to date on changes in codes, regulations, and industry standards.
• They may also keep records regarding all maintenance activities and prepare comprehensive reports.
In emergency situations, firefighters may rely on the work of fire safety technicians, who must be knowledgeable of the requirements of each fire safety system.
HVAC Engineering
Our HVAC engineers are responsible for the following:
• Designing, installing, and maintaining heating, ventilation, and air conditioning systems.
• They must identify the specific needs of customers, and calculate the mechanical, electrical, and control systems to meet these needs.
• Additionally, they must keep up to date with changes in the industry and stay abreast of the latest technologies and advancements in the field.
• Additionally, they are tasked with ensuring HVAC systems comply with all relevant codes and standards, and they may also need to troubleshoot issues to ensure systems are working properly.
• They must also inspect, maintain, and repair ductwork, as well as any other related mechanical components.
HVAC engineers are responsible for the overall performance of heating, ventilation, and air conditioning systems
Carpentry
Our carpenters are responsible for the following:
• Creating, repairing, and maintaining buildings, furniture, and other objects.
• They use various materials, including wood, steel, aluminium, concrete, and plastic, depending on the project at hand.
• They must be able to read and understand blueprints, diagrams, and other building plans.
• Our carpenters use many tools to measure, cut, shape, and smooth materials.
• They also install wall panels, windows, siding, roofing, and various other fixtures and components.
• Additionally, they must ensure their projects are built according to codes, regulations, and safety standards.
Carpenters are responsible for the construction, repair, and maintenance of buildings, furniture, and other objects.
Painting
Our painter is responsible for the following: the painting, refinishing, and restoration of both interior and exterior areas including walls, ceilings, floors, furniture, and fixtures. Their scope of work may include:
• Preparation of surfaces for painting, including surface cleaning and sanding as required;
• Measuring, cutting and fitting wallpaper and other decorations to walls;
• Mixing paints and other materials as required;
• Applying paints and other coatings, ensuring consistent and even application of each coat;
• Applying decorative finishes such as staining;
• Mixing and applying fixing materials;
• Inspecting and maintaining all painting equipment;
• Carrying out minor repairs to walls and other painted surfaces;
• Cleaning up areas and removing old paints and wallpaper;
• Adhering to all safety regulations and using any necessary safety equipment while working.
A breakdown of our
Soft Services
Cleaning
Our cleaners are responsible for the following:
• Maintaining a clean and sanitary environment.
• This may include cleaning residential, commercial, or industrial buildings.
• Cleaners may be responsible for cleaning bathrooms, kitchens, workstations, and other areas both inside and outside the building.
• Additionally, they may use a variety of machines, such as vacuum cleaners, floor buffers, and scrubbers, to clean rugs, carpets, floors, and furniture.
• Cleaners also utilize special cleaning solutions to sanitize and disinfect surfaces.
• Furthermore, they may need to empty and replace trash receptacles, sweep porches and pathways, and scrub windows, doors, and walls.
• As such, they must ensure they use the correct cleaning solutions and methods to avoid damaging surfaces.
Cleaners are responsible for creating and maintaining a clean and safe environment.
Our Management services
Services You Will Love
01
Procurement of required materials
The scope of work required for the procurement of our facilities management company can be quite extensive, depending on the specific needs of the client.
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Generally:
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• the client will provide the A2Z with a detailed description of their requirements and desired outcomes, as well as their budget.
• Upon receipt of these details, A2Z will determine if they can meet the client's needs and then create a detailed, customized proposal or budget outlining the services they will provide.
• The services provided by A2Z often include the management and maintenance of buildings and grounds; the procurement of greenspace, fire safety equipment, and other necessary resources; inspections of buildings and other related property; and the coordination of repair and preventive maintenance.
• We are also responsible for compliance with all applicable laws and regulations, as well as providing customer service, building security, and other administrative functions.
• A2Z also oversees the operations of hospitality staff and other customer service aspects, energy and utility management, space planning and office relocation, preventive maintenance, and emergency preparedness and response.
• We also analyse and manage spending, handle financial record-keeping, and ensure proper insurance coverage.
Additionally, they may be required to provide scheduled reports to the client on their findings and progress, and they may be called on to make recommendations for any needed improvements.
02
Contract and quotes valuation and recommendations
The scope of work for contract and quotes valuation and recommendations by A2Z includes:
• Assisting the client in determining the best value for their money when it comes to selecting a vendor for the job.
• This involves analysing the various bids, proposals, and quotes submitted by the potential vendors and making an informed decision.
• This process usually involves a comparison of the vendor's capabilities, experience, and pricing to select the best value vendor.
• A2Z also evaluates the terms and conditions of a contract between the client and the prospective vendor.
• This involves assessing the legalese and other applicable laws and regulations, as well as the overall fit in terms of services, rates, timelines, responsibilities, and other pertinent factors.
• A2Z may also be asked to assess the quotes received and provide feedback as to the strengths and weaknesses of each one.
• This involves looking at each aspect of the proposed project and making an informed recommendation for the best option.
• Finally, A2Z also provides assessment and consulting services on cost-saving opportunities and other efficiency measures
03
Managing manpower and 3rd party contractors on site
04
A proactive approach to maintenance and PPMs
The scope of work for managing manpower and third-party contractors onsite for A2Z includes the following duties:
• Recruitment and onboarding: Ensuring job vacancies are filled, interviewing, and selecting suitable candidates, and onboarding by introducing them to their duties and specific information related to the role they will be carrying out onsite.
• Supervision of personnel and contractors: Monitoring the performance of staff and contractors, determining when and what kind of training is necessary, and providing feedback to ensure performance expectations are met.
• Scheduling and deployment: Scheduling personnel and contractors for appropriate assignments and ensuring the efficient deployment of resources.
• Efficiency optimization: Developing and implementing protocols for cost-effective use of resources and ensuring the efficiency of personnel and contractors in the execution of their duties.
• Logistical coordination: Evaluating site needs and coordination to ensure the availability of appropriate materials and resources throughout the lifetime of a project.
• Site safety: Monitoring and evaluating onsite conditions and ensuring that health and safety standards are upheld, and established policies are followed.
• Project management: Taking responsibility for project management and ensuring compliance with deadlines, budgets, and other requirements.
• Reporting: Developing and maintaining reports to monitor the effective management of personnel, contractors, and resources onsite.
• Communication: Establishing and maintaining effective communication channels between personnel, contractors, and other stakeholders involved in the project.
• Administration: Performing day-to-day administrative tasks, such as maintaining records, communicating with clients and other stakeholders, and ensuring legal compliance.
Proactive maintenance and planned preventative maintenance (PPM) are among the most important aspects of A2Z's management strategy, allowing us to prioritize and address any potential issues before they become major problems.
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• Our facilities manager considers a diverse range of proactive approaches to ensure the safety, efficiency, and comfort of the people who will be using the facility.
• To establish a proactive approach to maintenance and PPM, our facilities manager develops a comprehensive plan that establishes how often each type of maintenance should be conducted, regularly assess and inspect all areas of the facility, and ensure that all PPMs are scheduled and completed according to the plan.
• A complete inventory of all necessary maintenance and PPM tasks is outlined in the plan, with clear directions on who should be responsible for each task and when.
• Our facilities manager also trains all staff on the importance of proactive maintenance and PPM, as well as how to identify signs of potential issues in their daily operations and duties.
• Any identified issues are reported to the facilities manager for further examination and necessary action.
• Additionally, all staff are regularly informed of the timeline and progress of any PPMs throughout the facility so they can be aware of any potential issues.
• Lastly, our facilities manager leverages technology and adopts more efficient maintenance methods, such as predictive analytics.
• In addition to helping identify potential issues quickly and preventing them from becoming bigger problems, these technologies can also help streamline the maintenance process and reduce overall costs
05
A reactive approach to incidents regarding the site
Reactive approaches to incidents involving the site are the most important part of a comprehensive facilities management strategy, as they address unexpected issues that could otherwise disrupt operations and affect the safety and comfort of the people who will be using the facility. Our facilities manager considers several different reactive approaches to best address any incident as quickly and effectively as possible.
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• Primarily, our facilities manager develops a comprehensive incident response plan that outlines the roles and responsibilities of all necessary staff members in the event of an incident.
• This plan covers everything from emergency notifications and initial action steps to resource allocation and post incident analysis.
• Our facilities manager also ensures that all staff members are trained and knowledgeable on emergency procedures and protocols, as well as how to identify and assess the severity of any incident.
• All necessary systems and equipment are tested and evaluated to ensure they are in proper working order and are prepared for any incident.
• Additionally, our facilities manager takes advantage of any applicable safety equipment, such as fire extinguishers, smoke alarms, and first aid kits, and ensures they are placed in accordance with applicable fire regulations and codes.
• Regular inspections are also conducted to ensure all equipment is functioning properly and can be relied upon in the event of an incident. • The last reactive approach our facilities manager considers is establishing relationships with the necessary external responders, such as the local fire department, emergency medical services, and law enforcement.
• Having these connections established ahead of time can reduce response times during an incident, thus minimizing the disruption and damage caused
